Hitachi Customer Service provides you with world-class customer service by applying our knowledge and skills to every inquiry we receive. Whether you need information on tools, accessories, parts, breakdowns, locating a distributor, locating an Authorized Service Center; or simply requesting a catalog, we are here for you. With a wide range of knowledge and experience on Hitachi power tools, our customer service representatives are eager to assist you with all of your power tool needs.
In our service-oriented society, quality of service has become so significant to sales success that those who lead the way with service excellence, experience a powerful competitive advantage.
Here at Hitachi Power Tools, we strive for excellence. It is our belief that quality is an intangible commodity that is a by-product of excellent customer service. We are continuously looking towards the future to improve our products and better serve our customers.
Eastern Region - 8:00 - 5:00 EST
Central Region - 8:30 - 5:30 EST
Western Region - 10:00 - 8:00 EST
Ph: 800-706-7337 or 770-925-1774
Fax: 800-830-7593 or 770-923-2117
E-mail: ReachCustomerService@hitachi-powertools.com