Hitachi Power Tools

Hitachi: Inspire the Next

Hitachi Tool Warranty

30-Day Satisfaction Guarantee

All Hitachi Koki USA and CANADA products (hereinafter the "Hitachi Koki Product/s") are inspected before they leave the factories to ensure the highest quality for customers. If you are not satisfied with any Hitachi tool within 30 days of purchase, please return the product; complete with retail packaging and components, with receipt to the original place of purchase for a refund or replacement. This guarantee covers power tools only excludes 2-cycle & 4-cycle gas powered equipment, which carry a 10-day Satisfaction Guarantee). See the Hitachi Koki "Limited Warranty" below for accessories & parts and further warranty information.

Limited Warranty

Professional 5-Year Limited Warranty

This warranty extends to the original purchaser of the Hitachi Koki Product.

Hitachi Koki products are warranted to the original purchaser to be free from defect in materials and workmanship for a period of five (5) years from the original purchase date. (See exceptions below.)

Exceptions Include:

Lifetime Lithium Ion Tool Warranty

The product categories listed below are warranted to the original purchaser to be free from defect in materials and workmanship for a Lifetime from the original purchase date. Lifetime is defined as the serviceable life of the product. This is defined as the period during which all components are available.

Cordless Lithium Ion Blowers Cordless Lithium Ion Circular Saws
Cordless Lithium Ion Driver Drills Cordless Lithium Ion Hammer Drills
Cordless Lithium Ion Impact Drivers Cordless Lithium Ion Impact Wrenches
Cordless Lithium Ion Jig Saws

Cordless Lithium Ion Reciprocating Saws

Cordless Lithium Ion Mini Grinders  

Two Year Warranty

The product categories listed below are warranted to the original purchaser to be free from defect in materials and workmanship for a period of two (2) years from the original purchase date.

Band Saws Belt & Disc Sanders
Benchtop Metal Dry-Cut Saws Drill Presses
Lithium Ion Batteries Planers
Scroll Saws Table Saws

One Year Warranty

The product categories listed below are warranted to the original purchaser to be free from defect in materials and workmanship for a period of one (1) year from the original purchase date.

Air Compressors Chargers Concrete Cutters
Corded Grinders Corded Hammer Drills Corded Rotary Hammers
Cordless Gas Nailers Cordless Grinders Cordless Rotary Hammers
Demolition Hammers Generators NiCd & NiMH Batteries
Radios Heat Guns Gas Powered Cut Off Saw
18V Cordless Lithium Ion Grass Trimmers Cordless Lithium Ion Handheld Vacuums Portable Cut Off Saws                        

90-Day Warranty

The product categories listed below are warranted to the original purchaser to be free from defect in materials and workmanship for a period of ninety (90) days from the original purchase date.

Bumpers Driver Blades Hammer Tackers
O-Rings

30-Day Warranty

The product category listed below is warranted to the original purchaser to be free from defect in materials and workmanship for a period of thirty (30) days from the original purchase date.

Accessory Products (Excludes Fasteners)

Warranty coverage is conditioned upon the purchaser furnishing Hitachi Koki or its Authorized Service Center with adequate written proof of the original purchase date.

Owner's Registration Card

The return of the Owner's Registration Card by the original purchaser within ten (10) days after the original purchase date is not a condition precedent to coverage under this warranty.

Warranty Coverage

This Hitachi Product is warranted by Hitachi Koki U.S.A., Ltd. against defective materials or workmanship.

This warranty is void if: defects in materials or workmanship or damages result from repairs or alterations which have been made or attempted by others or the unauthorized use of nonconforming parts; the damage is due to normal wear and tear, the damage is due to abuse (including overloading of the Hitachi Product beyond capacity), failure to operate the unit in the manner specified by the owners manual, improper maintenance, improper set up or altered products, neglect or accident, improper adjustments, operation at engine speeds above Hitachi Koki recommendations, operation of product with incorrect fuel to oil ratio, failures due to contaminated fuel, cutting attachments i.e.: nylon line, blades, etc: or the damage is due to use of the Hitachi Koki Product after partial failure or use with improper accessories.

This warranty does not cover repair or replacement of maintenance items including but not limited to, hoses, spark plugs, starter rope, air and fuel filters, clutch shoes, vibration isolators, throttle cables, lubricants, belts and all cutting attachments, etc. Normal maintenance and adjustments to the magneto, points, carburetor, and spark plugs are not considered the responsibility of Hitachi Koki under this warranty.

Warranty Performance

DURING THE ABOVE WARRANTY PERIOD, SHOULD YOUR HITACHI KOKI PRODUCT EXHIBIT A DEFECT IN MATERIALS OR WORKMANSHIP, SUCH DEFECT WILL BE REPAIRED WHEN THE COMPLETE HITACHI KOKI PRODUCT AND PROOF OF PURCHASE IS RETURNED, POSTAGE PREPAID AND INSURED, TO A HITACHI KOKI AUTHORIZED SERVICE CENTER. OTHER THAN THE POSTAGE AND INSURANCE REQUIREMENT, NO CHARGE WILL BE MADE FOR REPAIRS COVERED BY THIS WARRANTY.

Warranty Disclaimers

NO WARRANTY, ORAL OR WRITTEN, EXPRESSED OR IMPLIED, OTHER THAN THE ABOVE WARRANTY IS MADE WITH REGARD TO THIS HITACHI KOKI PRODUCT. HITACHI KOKI DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE, AND ALL OTHER WARRANTIES. IN NO EVENT SHALL HITACHI BE LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY COSTS, ATTORNEY FEES, EXPENSES, LOSSES OR DELAYS ALLEGED TO BE AS A CONSEQUENCE OF ANY DAMAGE TO, FAILURE OF, OR DEFECT IN ANY PRUDUCT INCLUDING, BUT NOT LIMITED TO, ANY CLAIMS FOR LOSS OF PROFITS.

 

Limitations On Warranty Disclaimers

Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Please consult Hitachi Koki's website for USA: www.hitachipowertools.com 1-800-829-4752 and for CANADA: www.hitachipowertools.ca 1-800-970-2299 to locate your nearest service facility for warranty and non-warranty service on a Hitachi product.